DPA
Data Processing Agreement
This Data Processing Agreement (“DPA”) is entered into between:
Customer (the “Company”)
The legal entity that accepts this agreement and uses the services of Footprint Intelligence.
and
Footprint Intelligence GmbH
Balanstraße 63, 81541 Munich, Germany
(“Footprint Intelligence”)
The Company and Footprint Intelligence are each referred to as a “Party” and together as the “Parties.”
By using the services or accepting this agreement, the Company agrees to the terms of this DPA.
Data Processing Agreement (DPA)
This Data Processing Agreement (”DPA”) forms a legally binding contract between Company and Footprint Intelligence (located at Balanstraße 63, 81541 Munich, Germany) and applies to the extent Footprint Intelligence (“Supplier”) processes Customer Personal Data on Company’s behalf when Company acts as the Data Controller. This DPA is incorporated into and is subject to the terms and conditions of the Principal Agreement.
WHEREAS
(A) The Company acts as a Data Controller.
(B) The Company wishes to use Supplier’s Services, which imply the Processing of Company Personal Data by Supplier, as outlined in the service agreement between Company and Supplier governing Company’s use of the Services (“Principal Agreement”). Supplier acts as the Data Processor when Processing Company Personal Data.
(C) The Parties seek to implement a Data Processing Agreement that complies with the requirements of the current legal framework in relation to data processing and with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
(D) The Parties wish to lay down their rights and obligations.
IT IS AGREED AS FOLLOWS:
1. Definition and Interpretation
1.1 Unless otherwise defined herein, capitalized terms and expressions used in this DPA shall have the following meaning:
1.1.1 “DPA” means this Data Processing Agreement and all Schedules;
1.1.2 “Company Personal Data” means any Personal Data Processed by Data Processor or any of its Sub-Processors on behalf of Company pursuant to or in connection with the Principal Agreement;
1.1.3 “Data Protection Laws” means EU Data Protection Laws and, to the extent applicable, the data protection or privacy laws of any other country;
1.1.4 “EEA” means the European Economic Area;
1.1.5 “EU Data Protection Laws” means EU Directive 95/46/EC, as transposed into domestic legislation of each Member State and as amended, replaced or superseded from time to time, including by the GDPR and laws implementing or supplementing the GDPR;
1.1.6 “GDPR” means EU General Data Protection Regulation 2016/679;
1.1.7 “Data Transfer” means:
1.1.7.1 a transfer of Company Personal Data from the Company to Supplier; or
1.1.7.2 an onward transfer of Company Personal Data from Supplier to a Sub-Processor, in each case, where such transfer would be prohibited by Data Protection Laws (or by the terms of data transfer agreements put in place to address the Data Transfer restrictions of Data Protection Laws);
1.1.8 “Services” means the digital ESG sustainability platform the Supplier provides.
1.1.9 “Sub-Processor” means any third party appointed by or on behalf of Data Processor to process Personal Data on behalf of the Company in connection with the DPA.
1.2 The terms, “Commission”, “Data Controller”, “Data Processor”, “Data Subject”, “Member State”, “Personal Data”, “Personal Data Breach”, “Processing” and “Supervisory Authority” shall have the same meaning as in the GDPR, and their cognate terms shall be construed accordingly.
2. Processing of Company Personal Data
2.1 Data Processor shall:
2.1.1 comply with all applicable Data Protection Laws in the Processing of Company Personal Data; and
2.1.2 not Process Company Personal Data other than on the relevant Company’s documented instructions.
2.2 The Company instructs Data Processor to process Company Personal Data.
2.3 Data Processor shall immediately inform Company if, in Data Processor’s opinion, instructions given by Company infringe EU Data Protection Laws.
3. Processor Personnel
Data Processor shall take reasonable steps to ensure the reliability of any its employee, agent or contractor of any employee, agent, or controller of any of its Sub-Processors who may have access to the Company Personal Data, ensuring in each case that access is strictly limited to those individuals who need to know / access the relevant Company Personal Data, as strictly necessary for the purposes of the Principal Agreement, and to comply with Applicable Laws in the context of that individual’s duties to the Data Processor or Sub-Processor ensuring that all such individuals are subject to confidentiality undertakings or professional or statutory obligations of confidentiality.
4. Security
4.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Data Processor shall in relation to the Company Personal Data implement appropriate technical and organizational measures to ensure a level of security appropriate to that risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR.
Sub Processors Security Measures include but may not be limited to: Data hosting at cloud provider with high security standards, e.g., HIPAA, GDPR, ISO, PCI, SOC 2 Type 2, secure data transfers using encryption with secure protocols such as HTTPS, written internal security policies, internal risk assessment, cryptographic key management, firewalls and more.
Technical and organizational measures include but are not limited to:
Technical and organizational measures (TOMs)
Transport Layer Security (TLS): Data transmission secured using TLS/https- protocols for encrypted communication.
Encryption of Data: Data encrypted at rest and in transit using industry-standard encryption protocols (AES-256, TLS).
Data Access Control: User access to data of internal systems & software limited based on predefined roles and permissions.
Logical Access Control: Multi-factor authentication and role-based access control enforced for internal software and systems.
Data Backup: Daily backups conducted, and recovery processes maintained to restore data if needed.
Data Classification Policy: Data classified by sensitivity, with appropriate security measures applied accordingly.
Disaster Recovery and Business Continuity: Disaster recovery and continuity plans maintained to ensure service resilience via Docker and Kubernetes deployments.
Due Diligence on Subprocessors: Regular due diligence conducted on subprocessors to ensure compliance with data protection measures.
Automatic Logoff: Systems configured to log off inactive users after a predetermined period with an access token/refresh token flow.
Strong Password Policies: Password policies enforced with complexity requirements (Between 8-32 characters long, at least 1 uppercase letter, at least 1 lowercase letter, at least 1 number)
Data Segregation: Logical separation of client data ensured to prevent cross-access between customers.
Firewalls: Firewalls configured.
Redundancy of Critical Systems: Redundancy measures implemented to avoid single points of failure via Docker and Kubernetes deployments.
Employee Training: Regular data protection and cybersecurity training provided for employees.
Confidentiality Agreements: Employee confidentiality agreements enforced to protect sensitive information.
Processes for Data Requests: Data subject requests managed in compliance with legal requirements.
Contractual Safeguards: Data Processing Agreements with sub processors in place to maintain data protection standards.
Data Masking in User Interfaces: Sensitive data masked in user interfaces for personal data where unnecessary for processing.
Patch Management: Regular software and system updates and patches applied to mitigate vulnerabilities.
4.2 In assessing the appropriate level of security, Data Processor shall take account in particular of the risks that are presented by Processing, in particular from a Personal Data Breach.
5. Subprocessing
5.1 Data Processor shall not appoint (or disclose any Company Personal Data to) any Sub-Processor without Company’s prior written consent.
5.2 Upon signing this DPA, Company provides its consent to this Sub-Processors potentially processing Personally Identifiable Information:
AWS
Data: functional data; PII (email, name)
Function: cloud computing
Region: Germany
Purpose: hosting & email services
Certification: EU-US DPF
Cloudflare
Data: functional; possible IP
Function: CDN / network security
Region: global distribution
Certification: EU-US DPF
GetGist
Data: functional; possible IP, email, name
Function: infrastructure/support
Region: international
Safeguards: EU SCCs + TIA
MongoDB Atlas
Data: functional; possible email, name, hashed password
Function: database hosting
Region: Germany & Sweden (AWS Frankfurt)
Certification: EU-US DPF
Vercel
Data: functional; possible email, name
Function: backend hosting
Region: Germany
Certification: EU-US DPF
Vultr
Data: functional; possible email, name, encrypted password
Function: frontend hosting
Region: Germany
Certification: ISO 27001 & SOC II
Weglot
Data: possible email & name
Function: translation infrastructure
Region: EU
Compliance: SOC II + GDPR
5.3 Where the Data Processor engages a Sub-Processor for carrying out specific processing activities (on behalf of Company), it shall do so by way of a contract which imposes on the Sub-Processor, in substance, the same data protection obligations as the ones imposed on Data Processor in accordance with this DPA. Data Processor shall ensure that the Sub-Processor complies with the obligations to which Company is subject pursuant to this DPA and applicable Data Protection Law.
5.4 At Company’s request, Data Processor shall provide a copy of such a Sub-Processor agreement and any subsequent amendments to Company. To the extent necessary to protect business secrets or other confidential information, including Personal Data, Data Processor may redact the text of the agreement prior to sharing the copy.
5.5 Data Processor shall remain fully responsible to the Company for the performance of the Sub-Processor’s obligations in accordance with its contract with Data Processor. Data Processor shall notify Company of any material failure by the Sub-Processor to fulfill its contractual obligations to Process Data Processor’s Personal Data in accordance with this DPA.
6. Data Subject Rights
6.1 Considering the nature of the Processing, Data Processor shall assist the Company by implementing appropriate technical and organizational measures, insofar as this is possible, for the fulfillment of the Company obligations, as reasonably understood by Company, to respond to requests to exercise Data Subject rights under the Data Protection Laws.
6.2 Data Processor shall:
6.2.1 promptly notify Company if it receives a request from a Data Subject under any Data Protection Law in respect of Company Personal Data; and
6.2.2 ensure that it does not respond to that request except on the documented instructions of Company or as required by Applicable Laws to which the Data Processor is subject, in which case Data Processor shall to the extent permitted by Applicable Laws inform Company of that legal requirement before the Contracted Processor responds to the request.
7. Personal Data Breach
7.1Data Processor shall notify Company without undue delay (but at least within 48 hours) upon Data Processor becoming aware of a Personal Data Breach affecting Company Personal Data, providing Company with sufficient information to allow the Company to meet any obligations to report or inform Data Subjects or a Supervising Authority of the Personal Data Breach under the Data Protection Laws.
7.2 Data Processor shall cooperate with the Company and take reasonable commercial steps as are directed by Company to assist in the investigation, mitigation and remediation of each such Personal Data Breach.
8. Data Protection
8.1 Impact Assessment and Prior Consultation. Data Processor shall provide reasonable assistance to the Company with any data protection impact assessments, and prior consultations with Supervising Authorities or other competent data privacy authorities, which Company reasonably considers to be required by article 35 or 36 of the GDPR or equivalent provisions of any other Data Protection Law, in each case solely in relation to Processing of Company Personal Data by, and taking into account the nature of the Processing and information available to, the Data Processor and Sub-Processors.
9. Deletion or return of Company Personal Data
9.1 Subject to this section 9. Data Processor shall promptly and in any event within 30 business days of the date of cessation of any Services involving the Processing of Company Personal Data (the “Cessation Date”), delete and procure the deletion of all copies of those Company Personal Data, unless Union or Member State law requires storage of the Personal Data.
10. Audit rights
10.1 Subject to this section 10, Data Processor shall make available to the Company on request all information necessary to demonstrate compliance with this DPA, and shall allow for and contribute to audits, including inspections, by the Company or an auditor mandated by the Company in relation to the Processing of the Company Personal Data by the Contracted Processors.
10.2 Information and audit rights of the Company only arise under section 10.1 to the extent that the DPA does not otherwise give them information and audit rights meeting the relevant requirements of Data Protection Law.
11. Data Transfer
11.1 The Data Processor may not transfer or authorize the transfer of Personal Data to countries outside the EU, the European Economic Area (EEA) and/or the US without the prior written consent of the Company. If Personal Data processed under this DPA is transferred from a country within the European Economic Area to a country outside the European Economic Area, the Data Processor shall ensure that the Personal Data are adequately protected and transferred in compliance with EU Data Protection Laws. To achieve this, the Data Processor shall, unless agreed otherwise, transfer Personal Data to Sub-Processors located in countries that received an ‘adequacy decision’ from the European Union, or rely on EU approved standard contractual clauses for the onward transfer of Personal Data to a Sub-Processor located outside the EU/EEA/US in a country without an adequacy decision.
12. General Terms
12.1 Confidentiality. Each Party must keep this DPA and information it receives about the other Party and its business in connection with this DPA and the Principal Agreement (“Confidential Information”) confidential and must not use or disclose that Confidential Information without the prior written consent of the other Party except to the extent that:
(a) disclosure is required by law;
(b) the relevant information is already in the public domain.
12.2 Notices. All notices and communications given under this DPA must be in writing and will be delivered personally or sent by post or sent by email to the address or email address set out in the heading of this DPA at such other address as notified from time to time by the Parties changing address.
13. Governing Law and Jurisdiction
13.1 This DPA is governed by the laws of Germany.
13.2 Any dispute arising in connection with this DPA, which the Parties will not be able to resolve amicably, will be submitted to the exclusive jurisdiction of the courts of Munich, Bavaria, Germany.
Annex A
Description
Nature and Purpose of the Processing
Processing of limited Company Personal Data to enable access to and use of the sustainability Footprint Platform, including ESG data management, KPI calculation, reporting, and user support.
Categories of Data Subjects
Authorized users of the platform, including employees and contractors of the Company.
Categories of Personal Data
- Software User Name
- Software User Business email address
- IP Address
- Software User Login credentials (encrypted)
Special Categories
of Personal Data
None. The Data Processor does not intentionally process sensitive or special categories of personal data (Art. 9 GDPR).
Frequency of Processing
Continuous, for the duration of the service agreement to enable the service.
Duration of Processing
For the duration of the Principal Agreement. Upon termination or expiration, processing obligations shall continue as necessary until all Company Personal Data is deleted or returned in accordance with Section 9 of this DPA.